FAQ - Copying and Printing
- How do I buy content?
- Why is my document not printing?
- Why is only one copy of each page printing?
- How do I know if my printer is supported?
- I received a print error (not enough memory).
- Why can't I save a copy of the entire document I'm looking at?
- Why can't I copy images?
- Why are images missing in the document?
How do I buy content?
ebrary does not sell books, but you can pay a small fee to print or copy
the information you need.
Copy/print transactions are deducted from the funds that you deposit into your account. All copy and print transactions include an automatic bibliographical citation and a URL back to the exact page from which the information was obtained.
You may purchase hard copies of a document through an online bookseller. These transactions are handled directly by the book vendor.
Copy/print transactions are deducted from the funds that you deposit into your account. All copy and print transactions include an automatic bibliographical citation and a URL back to the exact page from which the information was obtained.
You may purchase hard copies of a document through an online bookseller. These transactions are handled directly by the book vendor.
You can purchase online viewing of content through Primis.
The purchase of online viewing allows you to view and print
each page in the document a set number of times. Please
visit the Primis
ebook website for more information on pricing.
These transactions are handled directly with Primis.
These transactions are handled directly with Primis.
ebrary does not sell books, but you can acquire content by printing or
copying portions of a document. Bibliographic citations are automatically
included with all acquired content.
See your local bookseller or online book store for purchasing books.
See your local bookseller or online book store for purchasing books.
How much does it cost to copy a page or portion of a page?
Copy fees are established by the publishers. The cost for copying pages of a document shows under the document title in the left-hand frame when you are viewing that particular document.You will see the fee in a dialog box that appears before you authorize the copy, giving you the opportunity to accept or decline the charge. When you accept the charge, the fee is deducted from your account.
How much does it cost to print a page?
Print fees are established by the publishers. The cost for printing pages of a document shows under the document title in the left-hand frame when you are viewing that particular document.You will see the fee in a dialog box that appears before you authorize the print, giving you the opportunity to accept or decline the charge. When you accept the charge, the fee is deducted from your account.
Why is my document not printing?
Make sure you are using the Print command from the InfoTools menu or the Print button from the ebrary Reader™ toolbar. Using your browser's Print command or button will not work.If you used the correct command/button to print, then the printer may not be set up correctly. Please refer to the Printer Troubleshooting Guide for some basic troubleshooting, or refer to your printer documentation.
Why is only one copy of each page printing?
You can only print one copy of a page per session. This is in accordance with our Terms of Service.How do I know if my printer is supported?
Printers must have a resolution of 300 dpi (dots per inch) or higher. To ensure that your printer meets this specification, refer to your printer manual and/or documentation. You can also check the printer's technical specifications on the manufacturer's web site.It is recommended that you use the latest printer drivers directly from the printer manufacturer for optimal performance.
I received a print error (not enough memory).
Please follow these steps:- Do not shut down your browser until you have reset your printer.
- Clear your print queue and turn your printer off and on.
- Try the "print again" feature from the InfoTools pull-down menu.
- Try printing the first page of your print job.
- If the problem persists after trying the above, then select the setting of "speed" instead of "quality" on the Print Confirmation Dialog.